Privacy Policy

At Trippr Travel, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, store, and share your data when you access and use our website, mobile application, and services. Please read this policy carefully to understand our practices regarding your personal information.

1. 1. Information We Collect

   We collect the following types of personal information from our users:

   • Personal Information: Names, email addresses, travel preferences, payment information, geolocation data, and, in some cases, personal identification numbers (for verification purposes).
   • Analytics Information: We use a self-hosted open-source analytics tool (Umami) to track user interactions with the platform to improve user experience and service offerings.
   • Cookies and Tracking Technologies: We collect cookies and similar tracking data to gather insights for analytics, user preferences, and advertising.

2. 2. How We Use Your Information

   We use your personal data for the following purposes:

   • Personalized Services: To provide travel suggestions and recommendations based on your preferences.
   • Improving User Experience: To enhance the functionality of the platform and create a better user experience.
   • Tracking Engagement: To track user interactions and engagement metrics for the ad-revenue sharing model.
   • Communications: To send personalized content, promotional offers, or notifications related to our platform.
   • Automated Decision-Making: To provide personalized itineraries and advertising based on user data.
   • Advertising: We may use your data to deliver personalized advertisements on our platform. Users have control over how their data is used for this purpose.

3. 3. How We Share Your Information

   We may share your personal information with third-party service providers and partners in the following scenarios:

   • Advertisers: To display personalized ads based on your interests and interactions with the platform.
   • Payment Gateways: To process payments and transactions securely.
   • Third-Party Service Providers: For the purpose of maintaining and improving our services (e.g., hosting, analytics, and advertising tools).

4. 4. Data Transfers

   Since Trippr Travel operates globally, your personal data may be transferred across borders to third parties, including those in countries that may not have the same data protection laws as your home country. However, we ensure that your data is protected by implementing appropriate safeguards.

5. 5. Data Retention

   • Personal Data: When you delete your account, we will retain your personal data for a period of 7 days to accommodate any reactivation requests. After this period, your personal information will be deleted from our active systems.
   • Non-Personal Data: Non-personally identifiable data related to your activities on the platform will be retained indefinitely for analytical and operational purposes.

6. 6. Security of Your Information

   We take data security seriously and have implemented the following measures to protect your information:

   • Encryption: Sensitive information, such as personal identifiers and payment data, is encrypted both at rest and in transit.
   • Secure Connections: We use HTTPS to ensure secure data transmission between your device and our servers.
   • Data Breach Notification: In the event of a data breach, we will notify affected users in compliance with relevant legal requirements.

7. 7. Your Rights

   Depending on your location, you may have the following rights concerning your personal data:

   • Access and Correction: You can access and update your personal information, such as your name and travel preferences. For certain fields, like email addresses, you may need to contact us directly for updates.
   • Data Deletion: You may request the deletion of your personal data at any time.
   • Restrict Data Processing: You may request that we restrict the processing of your data for specific purposes.
   • Data Portability: In the future, we will offer the ability to download your personal data in a structured format.
   • Opt-Out of Marketing Communications: You can opt out of receiving marketing communications by adjusting your settings or using the "unsubscribe" link in our emails.

8. 8. Compliance with GDPR and CCPA

   Trippr Travel complies with the General Data Protection Regulation (GDPR) and theCalifornia Consumer Privacy Act (CCPA). If you are located in the European Economic Area (EEA) or California, you have additional rights regarding your personal data, including the right to request information about how your data is used and to object to the sale of your data.

9. 9. Cookies and Tracking

   We use cookies and similar technologies to:

   • Track Analytics: Monitor platform usage to improve user experience.
   • Personalize Content: Provide customized travel suggestions and advertisements.
   • Manage Preferences: Users have the option to manage their cookie preferences through the platform’s settings. You may choose to accept only essential cookies, reject advertising cookies, or fully customize your settings.

10. 10. Changes to the Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates through email or in-app notifications. Your continued use of the platform after any changes to this policy indicates your acceptance of the updated terms.

11. 11. Contact Us

    If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at [email protected].